I think many of us have doubt in what is the behaviour of each payment method during customer checkout. I’ve a table here showing the relationship between the payment method / order status / stock / email admin / email customer and action required. If you find anything not clear or not appropriate or you have any suggestion in the table below feel free to let me know. I can help to update. Hope this will give everyone a clearer picture and no more guessing game :p
|Payment Method||Order Status||Stock Reduced?||Email Admin||Email Customer||Action Required|
|Direct Bank Transfer||On Hold||Y||New Customer Order||Thank you for your order||Verify Payment and Update Order Status|
|Cheque||On Hold||Y||New Customer Order||Thank you for your order||Verify Payment and Update Order Status|
– didnâ€™t pay
|Pending Payment -> Cancelled||–||Cancelled Order (Will sent out after xmin)*||–|
– Click on cancel link
– payment success
|Processing||Y||New Customer Order||Your Order Receipt||Verify Payment and Ship item|
â€“ Didnâ€™t pay
|Pending Payment -> Cancelled||Y||Cancelled Order (Will sent out after xmin)*||–||Manual update the stock|
â€“ Payment Success
|Processing||–||New Customer Order||Your Order Receipt||Verify Payment and Ship item|
– Payment failed
|Pending Payment -> Cancelled||–||Cancelled Order (Will sent out after xmin)*||–||Manual update the stock|
* the x min can be set at WooCommerce > Settings > Inventory > Hold Stock (minutes)
Hope this helps all the woocommerce developer out there
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